Privacy Policy for My Backyard Rentals
Who We Are
Our website address is: My Backyard Rentals
My Backyard Rentals provides an online platform that allows property owners (“Hosts”) to list private backyards or outdoor spaces for rent and allows users (“Guests”) to discover and book those spaces.
Information We Collect
We collect information you provide directly to us when you create an account, list a property, make a booking request, contact support, or leave comments or reviews. This information may include your name, email address, phone number, billing information, property details, photos, booking details, and communications between users.
We may also automatically collect technical information such as IP address, browser type, device information, pages visited, and timestamps to improve security, prevent fraud, and improve platform performance.
SMS Messaging & Mobile Information
If you provide your mobile phone number and opt in to receive SMS communications from My Backyard Rentals, we may send transactional and account-related text messages, including:
- Booking confirmations and updates
- Booking request notifications
- Host and guest messaging alerts
- Cancellation notices
- Account security alerts
- Customer support communications
Message frequency may vary depending on your account activity and use of the platform.
Message and data rates may apply depending on your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at support@mybackyardrentals.com.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties for advertising or promotional use.
Comments
When visitors leave comments or reviews on the site, we collect the data shown in the comment form along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine if you use it. The Gravatar privacy policy is available at Automattic Privacy Policy
Media
If you upload images to the website (for example when creating a listing), you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from publicly posted images.
Cookies
Our website uses cookies to improve your experience. Cookies may store login information, comment details, and screen preferences to make the platform easier to use.
Login cookies may last up to two days unless “Remember Me” is selected, which may extend the session to two weeks. Screen preference cookies may last up to one year.
Embedded Content From Other Websites
Pages on this site may include embedded content such as videos, images, maps, or social media posts. Embedded content behaves the same way as if the visitor visited the other website directly and may collect data about you or track interactions.
How We Share Your Data
We do not sell your personal information.
We may share data with trusted third-party service providers necessary to operate the platform, including payment processors, cloud hosting providers, analytics services, spam detection systems, customer support tools, and SMS delivery providers.
These providers are only permitted to use your information as necessary to provide services to My Backyard Rentals.
How Long We Retain Your Data
Comments and reviews may be stored indefinitely so follow-up comments can be automatically approved.
Registered users may view, edit, or delete their personal information at any time except usernames.
Booking, communication, and financial records may be retained for administrative, legal, fraud prevention, or security purposes.
Your Data Rights
If you have an account or have submitted information on this site, you may request:
- An exported file of the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data where legally permitted
Certain data may be retained where required for legal, security, fraud prevention, or administrative purposes.
Where Your Data Is Sent
Visitor comments and certain platform interactions may be checked through automated spam detection services or processed by trusted service providers used to operate the platform.
Data may also be processed through secure third-party infrastructure providers and communication providers necessary for platform functionality.
Contact Information
If you have questions regarding this Privacy Policy or SMS communications, please contact:
My Backyard Rentals
support@mybackyardrentals.com